Tiffi helps her by giving her an enchanted comb so she can untangle her messy marshmallow hair.
Full list of appearances
Reality:
Princess Rapunzel is a minor character in Candy Crush Saga. She first appears in the 77th episode, Teapot Tower. Before introducing level 1131, Tiffi sees her combing her messy marshmallow hair. After completing level 1145, Tiffi helps her by giving her an enchanted comb so she can untangle her messy marshmallow hair.
Due to April Fools 2020, almost all episode characters (but eight) have been absent from the game. A few other characters make occasional appearances in events.